Gordon Robertson Music Privacy Policy
Our contact details
Name: Gordon Robertson Music
Address: 60 Strowan Road, Grangemouth, Scotland, FK3 9HF
Phone Number: 07841048470
E-mail: gordon@gordonrobertsonmusic.com
Date Completed: 04/02/21
The type of personal information we collect
We currently collect and process the following information:
- First and Last Names
- Email Addresses
- Phone Numbers
- Preferences regarding marketing
- Demographic information such as preferences and interests
- Website usage data
- Other information relevant to client enquiries
- Other information pertaining to special offers and surveys
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You asked to subscribe to a mailing list, or to be contacted about singing/vocal lessons.
We use the information that you have given us in order to:
- We would like to provide you with resources about vocal technique/singing and market to you about booking lessons or streaming music/buying gig tickets.
- For our own internal records.
- To improve the products and services we provide.
- To contact you in response to a specific enquiry.
- To customise the website for you.
- To send you promotional emails about products, services, offers and other things we think might be relevant to you.
- To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail for market research reasons.
We may share this information with: nobody without your permission.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting gordon@gordonrobertsonmusic.com
How we store your personal information
Your information is securely stored on the company’s behalf by Keap by Infusionsoft (who have no access to the personal or identifiable data), and also on company local databases.
We keep all of the above information for 5 years after you stop interacting or engaging with our services or marketing. We will then dispose of your information by anonymizing it in our records which will make it completely GDPR compliant.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to consent – You have the right to withdraw your consent for us processing your information at any time.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at gordon@gordonrobertsonmusic.com, 07841048470 or 60 Strowan Road, Grangemouth, FK3 9HF if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at gordon@gordonrobertsonmusic.com, 07841048470 or 60 Strowan Road, Grangemouth, FK3 9HF.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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